63slot Privacy Policy

When you register for an account on the 63slot platform, we collect the personal information you provide directly — including your full name, email address, Philippine mobile number, and date of birth. We also collect your login credentials in a securely hashed format, along with any identity verification documents you submit when requested as part of our account verification process. During your sessions on the platform, we automatically collect technical data such as your device type, operating system, browser version, IP address, and general geographic location to help us deliver a stable and secure experience suited to players in the Philippines. When you make deposits or withdrawals, our payment processors collect the transaction details necessary to complete the transfer in Philippine pesos; we do not store your full card numbers or full e-wallet credentials on our servers. We may also collect records of your activity on the platform — including bets placed, games accessed, bonuses claimed, and pages visited — to help us improve the service, detect fraud, and meet our operational and compliance obligations. Any communications you send to our support team, including emails or chat messages, are retained so that we can refer back to them when handling your queries or investigating any account issues you raise.

The primary purpose for collecting your personal data is to create and maintain your account, process your deposits and withdrawals in Philippine pesos, and deliver the betting and gaming services you have signed up for on the platform. We use your contact details to send you account-related communications — such as deposit confirmations, withdrawal updates, security alerts, and responses to support queries — and we will only contact you for marketing purposes if you have opted in to receive such communications. Your activity data and technical information help us identify unusual patterns that may indicate fraudulent behaviour, unauthorised account access, or violations of our Terms and Conditions, allowing us to take protective action on your behalf and on behalf of the platform as a whole. We also use aggregated, anonymised data about how players interact with the platform to improve the user experience, prioritise new features, and optimise the performance of the mobile interface that Filipino players rely on. Where required by applicable law or by regulatory authorities, we may use your data to fulfil our legal obligations, respond to lawful requests, or cooperate with investigations — in such cases, disclosure is limited strictly to what is required. We do not use your personal information to make fully automated decisions that produce legal or similarly significant effects on you without any human review being available.

63slot does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — this is a firm commitment that applies regardless of the circumstances. We do share limited personal data with trusted third-party service providers who help us operate the platform, including payment processors that handle your PHP transactions through GCash, Maya, and local bank transfer channels, as well as technical infrastructure providers who host and secure the platform. These service providers are bound by strict data processing agreements and are only permitted to use your data for the specific purpose for which it was shared; they may not use it for their own unrelated purposes. In cases where we are required by Philippine law, a court order, or a regulatory authority to disclose personal information, we will comply with that obligation and, where legally permitted, will notify you of the disclosure. If the 63slot platform is ever involved in a business transfer, merger, or acquisition, your personal data may be transferred as part of that transaction, but any new operator would be required to honour the commitments made in this Privacy Policy or provide you with adequate notice and a reasonable period to request deletion of your data. We do not share your data with advertisers or analytics platforms in a way that identifies you as an individual.

We apply industry-standard security measures to protect your personal information from unauthorised access, accidental loss, alteration, or disclosure at every stage of data processing. All data transmitted between your device and the 63slot platform is protected using TLS encryption, ensuring that your login credentials, payment details, and account information cannot be intercepted during transmission. Passwords are stored using a one-way cryptographic hashing process, which means that even internal staff cannot retrieve your original password — if you forget it, it must be reset, never recovered. Access to personal data within the organisation is restricted on a need-to-know basis, and any staff or contractors who handle player data are subject to confidentiality obligations. We conduct periodic reviews of our security practices and update our technical measures as new threats emerge or as better standards become available in the industry. In the event of a data breach that is likely to result in a risk to your rights or freedoms, we will take immediate steps to contain the breach and notify you and the relevant authorities in accordance with applicable legal requirements. While we work hard to maintain robust security, no online system can guarantee absolute protection, and we encourage you to use a strong, unique password for your account and to notify us immediately if you suspect any unauthorised activity.

As a player based in the Philippines, you have meaningful rights over the personal information that 63slot holds about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request a copy of the personal data we hold about you, to ask us to correct inaccurate or incomplete information, and to request that we delete your data in circumstances where we no longer have a legitimate reason to retain it. You may also ask us to restrict processing of your data while a correction request or a dispute is being resolved, and in some cases you may object to processing that is based on our legitimate interests. If you wish to exercise any of these rights, you can contact our support team using the details provided in the FAQ section; we will respond to your request within a reasonable timeframe and at no charge for standard requests. Where we rely on your consent to process data — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out before your withdrawal. We will never penalise you or restrict your access to the platform simply because you exercise your data rights in good faith.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise in connection with your account. For active accounts, your personal and transaction data is retained throughout the lifetime of your account plus a minimum retention period thereafter, as required by applicable financial and gaming regulations relevant to the Philippines. After your account is closed, we retain records of your identity verification, transaction history, and account activity for the period required by law, after which they are securely deleted or anonymised so that they can no longer be linked back to you. Communication records — such as support emails and chat logs — are typically retained for a shorter period unless they are directly relevant to an ongoing investigation or dispute. We do not retain payment instrument details such as full card numbers or full e-wallet identifiers beyond the immediate processing period. If you have a specific question about how long a particular category of your data is retained, you can raise it with the support team through the FAQ section.